Get inspired with real-world ideas for automating responses using WhatsApp keywords.
Whether you're using an official WhatsApp Business account or a regular device, WMS Cloud has you covered.
Connect your business number through Meta’s official WhatsApp Cloud API for scalable, high-volume messaging with webhooks, templates, and enhanced security.
Do not wish to use our general cloud number? Use your own personal WhatsApp device to send and receive messages directly through WMS Cloud — quick, easy, and perfect for small businesses.
With WebWMS2U, you can assign keywords to smart replies that send custom messages, media files, PDFs, or even trigger external systems via webhooks — all via WhatsApp. Below are creative examples that show how this can work across different industries.
Visitors who send HRC MENU receive a message with the Hard Rock Cafe menu in PDF format. It's instant and requires no staff interaction.
Live Test: Send HRC MENU to 60146371057 on your WhatsApp for an instant reply from the system
Potential buyers who message SIME are sent the latest brochure for Sime Darby's The Residence project, complete with visuals and a sales contact link.
Live Test: Send SIME to 60146371057 on your WhatsApp for an instant reply from the system
Customers text PRICE LIST to get a beautifully formatted service menu with pricing details — helping reduce repetitive staff queries.
Patients type CLINIC HOURS to get your operating times, location, and a booking link — perfect for streamlining appointment queries.
Customers type in their tracking code like TRACK123, and your system responds with real-time delivery status via webhook integration.
Prospective students message COURSE INFO and get a course brochure in PDF, a contact number, and an enrollment link.
Use the Dashboard to add your own keyword today. You can upload PDF brochures, link to images or videos, or connect a webhook for dynamic replies.
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